Privacy Policy
Who we are
Fort Care Co (“Fort,” “we,” “our”) provides a strength training wearable product experience at fort.cx.
What data we collect
We collect information you provide directly and information generated through site and product usage.
- Contact details you submit (for example, email address or phone number for waitlist, pre-order, or marketing updates).
- Order and payment information when you place a pre-order (processed securely through Shopify).
- Interaction events (for example, CTA clicks, form submits, referral actions).
- Technical usage data such as page path, referrer, and campaign UTM parameters.
- Account and device data if you create a Fort account or use the Fort app.
How we use your data
- Process and fulfill pre-orders and manage your customer account.
- Send launch updates, order confirmations, and marketing communications you have opted into.
- Administer referral and rewards programs.
- Measure funnel performance and improve conversion and product education.
- Prevent misuse and maintain site security.
We do not sell your personal information to third parties.
Vendors and processors we use
- Shopify (ecommerce platform, checkout, payment processing, and order management).
- Klaviyo (email and SMS marketing, lifecycle communications, and customer segmentation).
- Google Analytics 4 (web analytics and traffic reporting).
- Meta Pixel and Meta Conversions API (ad attribution and conversion reporting).
These providers may process data on our behalf under applicable data processing terms.
Cookie and consent behavior
We use cookies and similar technologies for site functionality, analytics, and advertising. Analytics may be enabled by default with opt-out available through your browser settings or by contacting us.
See our Cookie Policy for details.
Marketing communications
If you join our waitlist, place a pre-order, or opt in to marketing, we may send product and launch emails or SMS messages via Klaviyo. You can unsubscribe at any time using the unsubscribe link in emails or by replying STOP to SMS messages.
Your rights (California residents — CCPA)
If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.
Depending on your location, you may also have rights to access, correct, delete, or restrict processing of your data, and to object to certain marketing uses.
To exercise rights, contact us at miranda@fort.cx.
Data retention
We retain personal data only as long as necessary for the purposes described above, or as required by law.
Contact
Questions about this policy can be sent to miranda@fort.cx.